Alternative Dispute Resolution (ADR) Hybrid in Cameroon as a Form of Legal Protection for Consumers of Defective Products


  • Egute Matthew Amandong University of Yaounde II, SOA, Department of English Law.



As part of the awareness creation exercise, this paper seeks to establish that consumers of defective products in Cameroon should be exposed to the various extra-judicial channels once they can be adopted by Government and through which the consumers can enforce their rights. This is known as Alternative Dispute Resolution (ADR). The acronym ADR is a group of flexible approaches which could be applied in resolving disputes related to defective products more quickly and at a lower cost than going through the tedious road of adversarial proceedings. ADR mechanisms generally are intended to mean alternatives to the traditional court process. Their adoption will involve the use of impartial interveners who are referred to as "third parties" or "neutrals". On the whole, the choice of a consumer redress mechanism is a choice between judicial and non-judicial mechanisms. The paper argues that, considering the difficulties encountered by the consumer within the adversarial system, the non-judicial mechanisms are more impactful and satisfactory to consumers than the judicial. It is equally argued that the judicial mechanisms depict a certain level of risk taking, that is, the risk of winning or losing and hence going without a remedy. This risk factor is much lower in the non or extra - judicial system or mechanism which reveals that in appropriate circumstances, the producers using the good customer relation basis, are minded to compensate even where the consumer's claim is baseless. In this wise, it is therefore necessary to encourage the utilization of the extra - judicial mechanisms in resolving consumer complaints. Expediency, speed and low cost no doubt support this call.

Author Biography

Egute Matthew Amandong, University of Yaounde II, SOA, Department of English Law.

Dr. EGUTE MATTHEW AMANDONG is currently a Senior lecturer with the Faculty of Laws and Political Sciences – Department of English Law, of the University of Yaounde II, Soa. He is married with four children and graduated from YAOUNDE UNIVERSITY CAMEROON, were he obtained an LL.B. (Hons). He took a second degree – LL.M. at the prestigious AHAMADU BELLO UNIVERSITY (A.B.U.) ZARIA – NIGERIA and obtained a PH.D. in the UNIVERSITY OF YAOUNDE II, SOA – CAMEROON. He started his teaching career in BENUE STATE UNIVERSITY MAKURDI – NIGERIA, where he taught from 1995 – 2006 and has since been teaching in the UNIVERSITY OF YAOUNDE II, SOA from 2007 till date. Between these years, he has taught numerous courses at the Diploma, Undergraduate and Postgraduate levels amongst which are: Land Law, Commercial Law, Constitutional Law, Family Law, Administrative Law, Business Law, Insurance Law, Negotiable Instruments, Property Law, Common Law, Law of Securities, Product Liability Law and Consumer Protection Law. He has also supervised numerous projects on the aforementioned courses. Aside from Academics, the author while in Nigeria served as Faculty Examination Officer, member, Faculty Examination Malpractice Disciplinary Committee, Faculty Seminar Coordinator and finally, member of the Editorial Board of the Faculty of Law Journal, B.S.U. Makurdi.



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How to Cite

Amandong, Egute Matthew. 2021. “Alternative Dispute Resolution (ADR) Hybrid in Cameroon As a Form of Legal Protection for Consumers of Defective Products”. Brawijaya Law Journal 8 (1):54-69.